This Privacy Policy outlines how Kaleido Jewels (referred to as the "Site" or "we") collects, utilizes, and discloses your Personal Information when you visit or make a purchase from the Site.
CONTACT
If you have additional questions, need more information about our privacy practices, or wish to make a complaint, please contact us via email at kaleidojewels23@gmail.com or by mail at the following address:
2540 Partridge Drive, Winter Haven Florida 33884, United States
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect specific information about your device, interactions with the Site, and data necessary for order processing. Additional information may be collected if you reach out to us for customer support. In this policy, "Personal Information" refers to any information about an identifiable individual. Details about the collected Personal Information and the reasons for collection are provided below.
Device Information
- Purpose of collection: To load the Site accurately and perform analytics on Site usage.
- Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify.
- Personal Information collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and Site interaction.
Order Information
- Purpose of collection: To fulfill orders, process payments, arrange shipping, provide invoices, and offer information or advertising.
- Source of collection: Collected directly from you.
- Disclosure for a business purpose: Shared with our processor Shopify.
- Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
- Purpose of collection: To provide customer support.
- Source of collection: Collected directly from you.
- Disclosure for a business purpose: Not specified.
- Personal Information collected: Not specified.
MINORS
The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to assist in providing services and fulfilling contracts. Examples include:
- Shopify powers our online store. Learn more about Shopify's use of Personal Information here.
- We may share Personal Information to comply with laws, respond to legal requests, or protect our rights.
BEHAVIORAL ADVERTISING
We use Personal Information for targeted advertisements or marketing communications. Examples include:
- Google Analytics helps us understand how customers use the Site. Learn more about Google's use of Personal Information here.
- Information about Site use and purchases may be shared with advertising partners.
Opt-out links for targeted advertising include:
- Bing
- Opt-out portal for some services: Digital Advertising Alliance
USING PERSONAL INFORMATION
We use your Personal Information to provide services, such as offering products, processing payments, shipping orders, and keeping you informed about new products, services, and offers.
LAWFUL BASIS
Under the GDPR, if you are an EEA resident, we process your personal information under the following lawful bases:
- Your consent
- The performance of the contract between you and the Site
- Compliance with legal obligations
- To protect vital interests
- To perform tasks carried out in the public interest
- For our legitimate interests, respecting your fundamental rights and freedoms
RETENTION
We retain your Personal Information for our records unless you request its erasure. For more information on your right of erasure, see the 'Your rights' section below.
AUTOMATIC DECISION-MAKING
We do not engage in fully automated decision-making with legal or significant effects using customer data. Shopify, our processor, employs limited automated decision-making for fraud prevention.
SELLING PERSONAL INFORMATION
Our Site does not sell Personal Information, as defined by the CCPA.
YOUR RIGHTS
GDPR
If you are an EEA resident, you have the right to access, port, correct, update, or erase your Personal Information. Contact us for assistance. Your Personal Information may be processed in Ireland, then transferred outside Europe for storage and processing.
CCPA
If you are a California resident, you have the right to access, port, correct, update, or erase your Personal Information. Contact us for assistance. Designate an authorized agent for requests if needed.
COOKIES
Cookies improve your browsing experience by remembering actions and preferences. We use various cookies, including functional, performance, advertising, and social media cookies.
For more information or to exercise your rights, contact us at kaleidojewels232gmail.com.
"By using our website, you agree to allow third parties to process your IP address for currency conversion. Currency selection is stored in a session cookie for a consistent experience. This process ensures accurate pricing in your local currency."
Cookies can be "persistent" or "session" cookies. Session cookies last until you stop browsing, while persistent cookies last until expiration or deletion. The majority of our cookies are persistent and typically expire between 30 minutes and two years from the date of download to your device.
COOKIE CONTROL AND MANAGEMENT
You have control over cookies through various methods. Removing or blocking cookies may impact your user experience, limiting access to parts of our website. While most browsers automatically accept cookies, you can choose to accept or reject them through browser controls, usually found in the "Tools" or "Preferences" menu. For guidance on modifying browser settings or managing cookies, consult your browser's help file or visit sites like www.allaboutcookies.org.
Please be aware that blocking cookies may not entirely prevent information sharing with third parties, such as advertising partners. To exercise your rights or opt-out of specific information uses by these parties, follow the instructions in the "Behavioural Advertising" section above.
DO NOT TRACK
Our data collection and usage practices remain unchanged when we detect a "Do Not Track" signal from your browser. As there is no consistent industry understanding of how to respond to such signals, we do not alter our practices in response to them.
CHANGES
We may periodically update this Cookie Policy to reflect changes in our practices, operational needs, or for legal and regulatory reasons. Check this page for the latest version.
COMPLAINTS
If you wish to file a complaint, contact us via email or mail using the details provided under the "Contact" section above. If you are unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. Contact your local data protection authority or our supervisory authority. For example, you can find information on making a complaint with the UK's Information Commissioner's Office here.
Last Updated: 20/12/23